Frequently Asked Questions

Everything you need to know about shopping with Beserk

How long does shipping take?

We process most orders within 24 hours. Domestic express shipping typically takes 1-3 business days, while standard shipping can take 3-7 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in original, unworn condition with tags attached. Please note that for hygiene reasons, earrings, cosmetics, and undergarments cannot be returned.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping costs and delivery times are calculated at checkout based on the destination and parcel weight.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and various 'Buy Now, Pay Later' options like Afterpay and Zippay for your convenience.

How do I know which size to choose?

Each product page includes a specific size guide. Since we stock various alternative brands, we recommend checking the measurements provided for each item to ensure the perfect fit.